Use social media to maximize response

people holding phones in a circle with message bubbles popping up in the air

Social media—such as Facebook, Instagram, Twitter and others—serve businesses best in two broad areas: in public relations (PR) (by building and reinforcing awareness) and in advertising (by showcasing targeted paid ads). And the platforms have carved out a comfortable niche for small businesses looking for either service. Or both. If you use social media mainly…

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